112 Othello Road, St Helena, WELKOM, 9459       Cell: 072 140-8833        





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CANCELLATION POLICY


We are a small business and all cancellations impact us greatly.
When we reserve a room for you, we turn away all other inquiries for those nights
as we have agreed to hold them just for you.
All our booking platforms will also reflect the unavailability of the booked rooms for those nights.


In case of cancellation:

1 month before stay date:

100% of your deposit is refundable if you cancel 1 month or more before your check in date.


1 week before stay date:

50% of your deposit is refundable if you cancel between 1 month and 1 week before your check in date.


Less than 1 week before stay date:

0% of your deposit is refundable if you cancel less than 1 week before your check in date,
early departure or no show.




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